Frequently Asked Questions

What material is your jewelry made out of?

Our jewelry ranges from 10/14/18 karat gold plated, 925 sterling silver and stainless steel material.

How long does it take to recieve my order?

Non-custom orders take 1-5 business days Custom picture pendants take 1-5 business days Custom name necklace orders take about 2 weeks

Are the accessories hypoallergenic?

Yes, our jewelry is made out of 10/14/18 karat gold plating, 925 sterling silver, and stainless steel.

Why was my order canceled?

Shipping and billing address must match. Additionally, any suspicious orders will be canceled.

Can I cancel my order?

No, the minute you submit your order it is already processing and being made to be delivered to you as soon as possible.

What to do if you recieve a damaged item?

If an item is damaged upon arrival (12 hours after delivery) you may contact with your order number and pictures of damaged item(s). You will only recive a new item once damaged item is sent back. If it is broken after that 12 hour time period, there are no refunds.

Lost or stolen package?

Once package is dropped off to the post office, Dripnosis 305 is no longer responsible for any lost or stolen packages. Check with USPS for further actions.